Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Last updated: 1 January 2025
1. Introduction
Welcome to Futgraphics ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you understand how we collect, use, share, and safeguard your personal information. This Privacy Policy applies to our website, mobile applications, and related services.
This policy complies with the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other applicable privacy laws.
2. Information We Collect
2.1 Information You Provide
- Account information (username, email address, password)
- Profile information (display name, profile picture)
- User-generated content (comments, squad builds, ratings)
- Communication data (messages, support requests)
2.2 Information Collected Automatically
- Device information (IP address, browser type, device type)
- Usage data (pages visited, time spent, click patterns)
- Location data (approximate location based on IP address)
- Cookies and similar tracking technologies
2.3 Information from Third Parties
- Social media login information (if you choose to connect social accounts)
- Analytics data from third-party services
- Public FIFA/EA Sports data and statistics
3. How We Use Your Information
We use your information for the following purposes:
- Service Provision: To provide, maintain, and improve our services
- User Account Management: To create and manage your account
- Personalization: To customize your experience and provide relevant content
- Communication: To send you important updates, notifications, and support responses
- Analytics: To understand how our service is used and improve user experience
- Security: To protect against fraud, abuse, and security threats
- Legal Compliance: To comply with applicable laws and regulations
4. Legal Basis for Processing (GDPR)
For users in the European Economic Area (EEA), we process your personal data based on the following legal grounds:
- Contract: Processing necessary to provide our services
- Consent: Where you have given consent for specific processing activities
- Legitimate Interest: For analytics, security, and service improvement
- Legal Obligation: To comply with applicable laws
5. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: With trusted third-party services that help us operate our platform
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with mergers, acquisitions, or asset sales
- Public Information: User-generated content may be publicly visible
- With Consent: When you have given explicit consent to share your information
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication requirements
- Employee training on data protection practices
- Incident response procedures
7. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Maintain legitimate business records
When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law.
8. Your Privacy Rights
8.1 GDPR Rights (EEA Users)
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate or incomplete data
- Erasure: Request deletion of your personal data
- Portability: Receive your data in a structured format
- Restriction: Limit how we process your data
- Objection: Object to processing based on legitimate interest
- Withdraw Consent: Withdraw consent at any time
8.2 CCPA Rights (California Users)
- Know: Request information about data collection and sharing
- Delete: Request deletion of personal information
- Opt-Out: Opt out of the sale of personal information
- Non-Discrimination: Equal service regardless of privacy choices
To exercise your rights, please contact us at [email protected] or use our Privacy Settings page.
9. Cookies and Tracking
We use cookies and similar technologies to enhance your experience. For detailed information about our cookie practices, please see our Cookie Policy.
You can manage your cookie preferences through our cookie banner or in your browser settings.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place:
- Adequacy decisions by the European Commission
- Standard Contractual Clauses (SCCs)
- Binding Corporate Rules
- Certified transfer mechanisms
11. Children's Privacy
Our service is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete that information promptly.
For users between 13 and 16 in the EEA, we require parental consent for certain data processing activities.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. For material changes, we may provide additional notice through email or prominent notices on our website.
13. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
For GDPR-related inquiries, you also have the right to lodge a complaint with your local data protection authority.